Privacy Policy
Last updated: October 2026
This policy applies to the VPNGift marketing website and user panel. It explains how personal data is handled when providing subscription services. Third-party payment pages and other external websites are governed by their own policies. Before using the service, please understand the difference between account data, network connections, and website access analytics.
Account and Order Data
No email address is required to create an account; a username and password are sufficient. Email is optional. This service processes account identifiers, authentication credentials, and subscription status for verification, subscription delivery, and account management. Do not include personal data unrelated to resolving an issue in your username or support tickets.
Order records include the selected plan, amount, payment status, and transaction reference, and are used to confirm payments, look up orders, and handle refunds. When you submit a support ticket, this service processes your issue description and any attachments you choose to provide. To troubleshoot connection issues, an error message and details of your operating environment are usually sufficient; a full subscription link or password is not needed.
No-Logs Policy and Connection Handling
VPNGift does not record which websites users access through its subscription service. It does not store browsing history, request content, or detailed DNS queries, nor does it create activity records linking accounts to their access destinations.
Temporary session state needed to establish and relay connections is processed only while a connection is active and released when it ends; it is not retained as long-term connection history. Account-level traffic usage and subscription status are used to calculate allowances and deliver the service, and do not include access destinations. Website and panel login security records are kept separate from network activity logs and are used only to investigate unusual logins, faults, and abuse. They are deleted or de-identified when no longer needed.
Access Analytics and Local Storage
Website access analytics may process page paths, referrers, access times, browser and device categories, and page interaction events. This helps us understand how content is used and identify page issues. These analytics relate to website and panel pages and are not used to record content accessed through international routes. Do not put subscription credentials in public page addresses.
Cookies and browser local storage are used to maintain your login, save language preferences, and retain necessary interface state. Login credentials may be stored in your current browser, so avoid keeping a session on a shared device. You can manage this storage by logging out, clearing site data, or changing your browser privacy settings. Clearing it may require you to log in again and may reset your preferences.
Third-Party Payments and Required Disclosures
This service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant third-party payment service or transaction network, and any data they receive is subject to their respective rules. VPNGift updates orders based on payment results and does not ask for the login password to a third-party payment account.
To reconcile payments, process refunds, or resolve disputes, necessary order identifiers and transaction information may be shared with relevant processors. Disclosures required by law are limited to what applicable requirements call for; users' browsing activity records are not provided for payment reconciliation. Records on public transaction networks are outside this service's control, and deleting an account does not remove external transaction records.
Data Retention and Deletion Requests
Account data is retained for as long as the account exists and as needed to deliver the service. Order and refund records are retained for financial reconciliation, dispute handling, and as required by applicable law. Support tickets and security records are kept only for as long as their processing purposes require. We do not set one retention period for all data; when a purpose is fulfilled and no retention obligation applies, data is deleted or de-identified.
You can log in to the user panel and use support tickets to request access to, correction of, or deletion of account data. This service will verify account ownership and explain the outcome or the reason data must be retained temporarily. Deletion may affect subscription use and order lookups. Records that must be retained by law and backups that have not yet been rotated are handled under the relevant retention procedures; we do not promise immediate removal of every copy.
Policy Updates and Privacy Requests
If data processing purposes or service procedures change, this page will be updated along with the date at the top. Changes to significant processing practices will be announced on the website or in the user panel. Where separate consent is required, we will explain the processing before it begins; a page update does not replace any required authorization.
If you have questions about this policy or data handling, describe your request in a user panel support ticket. Service use, billing, and refund rules are covered separately in the Terms of Service. When submitting a request, provide only the information needed for verification and processing.